TERMS & CONDITIONS FOR CUSTOM ORDERS

 

 

Terms & Conditions

REFUND POLICY/ORDER CANCELLATIONS
In the event an order needs to be cancelled, refunds or return of deposits will be based on the status of the order (Has artwork been sent? Have the items been ordered? Have any of the items been printed? Etc.).

Has the artwork been started/sent? Up to 10 percent of your deposit can be refunded.

Have the items been ordered? Up to 25% can be refunded of the items being cancelled.

Have the items been printed? NO REFUND WILL BE ISSUED

 

REFUNDS/CREDITS ARE ALL CASE-BY-CASE SCENARIOS.

If a deposit was made of any payment method, 5% minimum of the deposit is non-refundable.

 Third-Party automated messaging service

This applies for updates regarding your custom order. You can opt out at anytime by replying "STOP" to these messages. Please know replying stop will stop all updates regarding your order and you will need to call. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message and data rates may apply.

Thanks,

ETPS MANAGEMENT